Account related issues can be resolved on the respective platforms.
For Facebook
First, connect to www.facebook.com
Change Your Password in Accounts Center:
- Click on your profile picture in the top right, then click Settings and privacy.
- Click
Settings. - Click Accounts Center, then click Password and security.
- Click Change password, then click the account you'd like to update.
- Enter your current password and new password.
- Click Change password.
Note: Not everyone will be able to access this setting in Accounts Center at this time.
If the steps above don't work for you, try the steps below.
Change Your Password
To change your password on Facebook if you're already logged in:
- Click your profile picture in the top right of Facebook.
- Select Settings & privacy, then click Settings.
- Click Security and Login.
- Click Edit next to Change password.
- Enter your current password and new password.
- Click Save Changes.
If you're logged in but have forgotten your password, follow the steps under Change Your Password then click Forgot your password? and follow the steps to reset it. Keep in mind that you'll need access to the email associated with your account.
Reset Your Password
To reset your password if you're not logged in to Facebook:
- Go to the Find Your Account Page.
- Type the email, mobile phone number, full name or username associated with your account, then click Search.
- Follow the on-screen instructions.
For security reasons, you won’t be able to use the same mobile phone number that you use for two-factor authentication to help you reset your password. You’ll need to have a different mobile phone number or email address added to your account to reset your password if you ever need to.
If you're still having trouble, we can help you recover your account.
For Google
First, connect to https://myaccount.google.com/
Change your password
- Open your Google Account. You might need to sign in.
- Under "Security," select Signing in to Google.
- Choose Password. You might need to sign in again.
- Enter your new password, then select Change Password.
Reset your password
- Follow the steps to recover your account. You'll be asked some questions to confirm it's your account and an email will be sent to you. If you don’t get an email:
- Check your Spam or Bulk Mail folders.
- Add
[email protected]to your address book. - To request another email, follow the steps to recover your account .
- Check all email addresses you might've used to sign up or sign in to your account.
2. Choose a password that you haven't already used with this account. Learn how to create a strong password.
What happens after you change your password
If you change or reset your password, you’ll be signed out everywhere except:
- Devices you use to verify that it's you when you sign in.
- Some devices with third-party apps that you've given account access.
- Helpful home devices that you've given account access.